How 11tech handles personal information for public website visitors and learners.
11tech may collect contact details, account details, course activity, order history, and messages submitted through public forms.
Technical information such as browser, device, IP address, and page activity may be collected to keep the website reliable and improve the service.
Information is used to provide courses, respond to enquiries, manage public content, improve the website, and meet legal or operational requirements.
Payment-provider behavior from the legacy system is intentionally excluded from this migration phase.
11tech may share information with service providers only when needed to operate the website, deliver learning services, or comply with law.
Personal information is not sold as part of the public website experience.
Users may contact 11tech to request updates, corrections, or questions about their information.
Future authentication and account-management flows will add more self-service controls.